Earthquake Strength?

Ohtel is a near-new modern, low-rise concrete building designed to 100% of the current code in New Zealand - it's a safe place to be should an event occur during your visit.

It looks like the bathrooms have no doors?

Correct ! The bathrooms are separated from the hotel room by glass partitions and a heavy curtain.

Cancellation Policy

As Ohtel is a small exclusive hotel and late cancellations have a significant impact. If a reservation is cancelled within 30 days of the visit, a 25% charge of the total stay cost applies. 

Within seven days, or for no-shows, the full booking tariff will be incurred. 

Travel insurance which protects against unexpected changes to your clients travel agenda is recommended. 

Should you or your clients wish to amend or cancel their plans, please contact us as soon as possible so we can endevour to accommodate their request. Please note that all cancellations must be advised in writing. Ohtel will acknowledge all amendments and cancellations in writing.

Airport Transfers

We can arrange for either a Corporate Cab, or Custom Shuttle to pick you up at air or sea terminal baggage claim and bring you to Ohtel.

Cabs are $48 each way for up to 4 people. Shuttles are $22 per person each way, (you may have to share with up to 7 others).

Please note, transfer includes a small booking and administration fee.

Late Arrivals

If you arrive after 9pm Sun - Thurs, or 10pm Fri/Sat please use the afterhours access door which can be found to the left hand side of the building frontage;

• Enter the 4-digit PIN provided on confirmation, or press the Call button on the silver box.
• The after-hours manager will release door for your access.
• Room access card and instructions in named envelope inside clear box on right-hand side wall.

Check-out time?

Normal check out time is 11am. Late checkouts after midday subject to availability for $39.

We can look after your bags while you roam the city until departure later in the day - no problem !

Check-in time?

Normal check-in time is 3pm. Early check-ins can only be guaranteed by booking the room for the previous evening - we will however do our best to prioritise cleans to make rooms available as soon as possible.

You are welcome to drop off your bags early on the way into the city and we will put them in your room ready for your return later.

What’s the story with car parking?

There is no parking on-site at Ohtel. We suggest if you don'y need a vehicle during your stay, return it after check-in to the rental company.

If you do need a car, there is ample carparking on the street outside the property. Charges are as follows; $4/Hr. Mon - Fri. 8am till 6pm Sat and Sun free for up to two hours during the same time frame.

Alternatively, we can valet your pride and joy to a secure facility nearby for $28 per 24 Hour period and retrieve for you during reception hours within 20 minutes.

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